Terms & Conditions

These Terms govern your use of regeneristherapy.com and any related channels operated by Regeneris Therapy. By using our site, you agree to these Terms.

01Acceptance of terms

Using this website constitutes your acceptance of these Terms and of our Privacy Policy. We may update these Terms from time to time; the version in effect is the one published at this URL on the date of your visit.

02About Regeneris Therapy

Regeneris Therapy is a regenerative medicine clinic based in Cancún, Quintana Roo, México. Our facility operates under a COFEPRIS health notice (aviso de funcionamiento) and works with laboratories that hold the licenses required by Mexican health authorities for the processing of human cells.

Address: Plaza San Francisco, Av. Tulum, SM 10, MZ 5, Local 2, Cancún, Quintana Roo, C.P. 77500, México
Email: info@regeneristherapy.com
Phone / WhatsApp: +52 998 616 0110

03Description of services

This website is an informational platform. Its purpose is to describe our clinic, our team, and the therapies we offer, and to allow you to request an initial consultation. No medical service is delivered through the website. Any actual diagnosis, treatment, procedure, or prescription takes place exclusively in person at our clinic, after a thorough medical evaluation by a licensed physician who issues the corresponding clinical records.

04Not medical advice

The content published on this website, including articles, service descriptions, FAQs, testimonials, and any general information about regenerative medicine, is provided for informational purposes only and should not be interpreted as medical advice, diagnosis, or a recommendation for any particular treatment. Results of regenerative therapies vary from patient to patient, and no result is guaranteed. You should not act on any information found on this site without first seeking professional medical advice.

05Intellectual property

All content on this website, including text, images, photographs, logos, brand names, layouts, and graphic elements, is the property of Regeneris Therapy or is used with authorization from its respective owners. It is protected by Mexican and international intellectual property laws. You may view and share links to our content, but you may not copy, reproduce, distribute, modify, or commercially exploit it without our prior written consent.

06User responsibilities

By using this website you agree to:

• Provide accurate, current, and complete information in any contact form.
• Use the site and its contact channels only for lawful purposes and in a way that does not infringe the rights of others.
• Not attempt to gain unauthorized access to our systems, disrupt service, or upload malicious code.
• Understand that any health information you share with us is done voluntarily and that our staff will handle it with confidentiality.

07Limitation of liability

To the maximum extent permitted by Mexican law, Regeneris Therapy and its staff will not be liable for indirect, incidental, or consequential damages derived from the use or inability to use this website, for decisions you make based on information published here, or for results you may or may not obtain from any therapy discussed on the site. Regenerative therapies are supportive treatments whose outcomes depend on each patient's condition and follow-up; we do not guarantee specific clinical results.

08Appointments and cancellations

A consultation request submitted through this website is a request, not a confirmed appointment. Our team will contact you to agree on a date and confirm logistics. Specific conditions regarding deposits, cancellations, and rescheduling, if any, will be communicated to you at that stage before you commit to any procedure.

09Third-party links and services

This website may contain links to external services such as WhatsApp, Google Maps, or social media platforms. We do not control those third parties and we are not responsible for their content, terms, or privacy practices. Your use of such services is governed by their own terms.

10Modifications

We reserve the right to modify these Terms at any time to reflect changes in our services, legal obligations, or operating practices. The most recent version will always be available at this URL, and continued use of the website after changes constitutes your acceptance of the updated Terms.

11Governing law and jurisdiction

These Terms are governed by the laws of the United Mexican States, in particular those applicable in the State of Quintana Roo. Any controversy arising from the use of this website will be submitted to the competent courts of Cancún, Quintana Roo, México, with waiver of any other jurisdiction that may correspond to the user due to present or future domicile.

12Contact

For questions about these Terms, please contact us at info@regeneristherapy.com or through the channels listed on our contact page.