Frequently Asked Questions

The mesenchymal stem cells we use have anti-inflammatory, immunomodulatory, and regenerative properties. They have been used as supportive therapy in conditions such as osteoarthritis and joint injuries, type 2 diabetes, autoimmune diseases, fibromyalgia, neurological conditions, pulmonary diseases, and age-related degeneration. Evidence suggests they may support pain, mobility, energy, and quality of life, though responses vary from patient to patient. At Regeneris, we provide honest guidance starting with an initial medical consultation.

We use mesenchymal stem cells derived from endometrial tissue or Wharton's jelly (umbilical cord), depending on the case. They come from healthy, ethically screened donors and are processed in certified labs in Mexico that comply with all COFEPRIS regulations, holding the three required licenses for human cell banking.

Yes. Regeneris Therapy operates under a COFEPRIS health notice, and we only work with certified laboratories authorized to legally process and deliver stem cells in Mexico. All patients undergo a thorough medical evaluation and follow-up to ensure safety and personalized care.

Pricing depends on the number of cells and the type of application. For reference, 100 million IV stem cells cost approximately 3,200 USD and include: medical evaluation, certified stem cells, IV or local application, and post-treatment medical follow-up. We also offer combined treatments and tailored plans based on your condition.

Yes. We provide full support for international patients: lodging recommendations near the clinic, private transportation from your hotel, coordination of lab work or medical tests in Cancún, and English-speaking staff via WhatsApp, email, or video call. Our goal is to make your experience smooth, safe, and stress-free.

An initial consultation typically lasts 45 to 60 minutes. During this time we review your medical history, perform a thorough physical evaluation, and discuss a personalized treatment plan tailored to your goals and condition. Follow-up visits are usually shorter and focused on monitoring progress.

We consider payment options on a case-by-case basis depending on the type of treatment and each patient's circumstances. We encourage you to ask about available options during your initial consultation. Our priority is to ensure every patient receives the quality, personalized care they deserve.

Our team speaks both Spanish and English fluently. We regularly welcome international patients and provide bilingual support throughout the entire process — from the first WhatsApp message, through consultation and treatment, to long-term follow-up.

Integral medicine means addressing a condition from multiple angles simultaneously — not just a single injection or pill. At Regeneris, every protocol considers four pillars: inflammation control, metabolic optimization, guided movement, and lifestyle adjustments. This approach helps maximize therapeutic outcomes and sustain improvement over time.

A single session treats one symptom at one point in time. Our integral approach builds a coordinated plan that combines regenerative therapies with metabolic support, physical guidance, and lifestyle changes — creating compounding benefits that a standalone procedure cannot achieve.

Results vary by condition and patient. Most patients report meaningful improvements in pain, mobility, energy, or quality of life within 4 to 12 weeks. Because our integral protocol addresses root causes — not just symptoms — improvements tend to be more sustained. We set honest expectations during your initial medical evaluation.