Accessibility Statement

Clear, inclusive information is part of good healthcare. We work to make our website usable by as many people as possible.

01Our commitment

At Regeneris Therapy we believe that clear, inclusive information is part of good healthcare. We are committed to making our website regeneristherapy.com usable by as many people as possible, including patients who rely on assistive technologies such as screen readers, keyboard navigation, or voice control, as well as those who adjust fonts, contrast, or zoom level to suit their needs.

02Standards we follow

This website has been designed with the goal of conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines define how digital content should be made more accessible to people with visual, hearing, motor, cognitive, and other disabilities. We also follow current best practices in semantic HTML and ARIA.

03Accessibility features on this site

We have implemented, among others, the following features:

• Semantic HTML structure: pages use landmarks, proper heading levels, lists, and descriptive labels so that assistive technologies can interpret content accurately.
• Keyboard navigation: interactive elements such as links, buttons, and form fields can be reached and operated using the keyboard, with visible focus indicators.
• Alternative text: meaningful images include descriptive alt text; decorative images are marked as such so they do not distract users of screen readers.
• Color contrast: text and background colors aim to meet or exceed the WCAG 2.1 AA contrast ratio requirements.
• Responsive design: layouts adapt to different screen sizes, zoom levels, and orientations without loss of content or functionality.
• Forms with labels: every input in our contact form has an associated visible label and accessible error messages.
• Language attributes: each page declares its language so screen readers pronounce content correctly in English or Spanish.
• Consistent navigation: menus, links, and components behave the same way across the entire site.

04Known limitations

Despite our best efforts, some areas of the site may not yet fully meet our accessibility goals. Known limitations we are working to address include:

• Some embedded third-party content (for example, Google Maps or social media previews) may not fully conform to WCAG 2.1 AA, as it is rendered by the external provider.
• Older blog posts or documents may predate our current accessibility standards and are being reviewed progressively.
• Rich media (such as images with text) is being audited to ensure equivalent text alternatives are always available.

05Ongoing improvements

Accessibility is not a one-time project. We periodically review the site, update components, and train our team to keep pace with evolving standards, user feedback, and the specific needs of our patients. When new features are added, they are tested with accessibility in mind before publication.

06How to report an accessibility issue

If you encounter any part of this website that is difficult for you to use, or if you need information in an alternative format, please let us know. Your feedback helps us improve. You can contact us at:

• Email: info@regeneristherapy.com
• Phone / WhatsApp: +52 998 616 0110

When reporting an issue, please describe the page or feature involved, the problem you experienced, the device, browser, and assistive technology you are using (if any), so we can reproduce and fix the problem. We aim to acknowledge accessibility reports within a reasonable timeframe and to prioritize fixes that affect the ability of patients to reach us.

07Alternative ways to reach us

If for any reason this website is not accessible to you, you can always reach our team directly by phone or WhatsApp at +52 998 616 0110, or by visiting our clinic in Cancún. Our staff will be glad to assist you in English or Spanish.